The Fine Print, Printed Big
A home warranty from a Tyler office you can walk into. Two plans, one service fee, and a contract you can read in ten minutes.
The Terms at a Glance
- $85
- 30 days
- $3,000 a year
- First 30 days
Is It Covered?
Something just quit. Pick what broke and what happened, and see how a claim would likely go before you pick up the phone.
Your AC repair is covered
A general guide, not a claim decision. What is covered depends on your contract, and the tech's diagnosis settles it.
What We Pay For, and What We Never Will
Water heater, Whitehouse
Dishwasher pump, Lindale
Breaker, Bullard
Covered when it wears out
- AC, heat pump, furnace and ductwork
- Water heater, gas or electric
- Plumbing leaks, clogs and the water line inside the walls
- Wiring, panel, outlets and ceiling fans
- Kitchen appliances on the Whole House Plan
Never covered
- Anything broken before your start date
- Storm, fire, flood or foundation damage, which is for your insurance
- Pools, septic tanks and well pumps, unless added
- Cosmetic parts like doors, shelves and knobs
- Permits and code upgrades past $250
Systems Plan
$42 a month
For the big stuff that costs the most to fix.
- Heating, cooling and ducts
- Water heater and plumbing
- Electrical and garage door opener
Whole House Plan
$58 a month
Everything in the Systems Plan, plus the kitchen and laundry.
- Dishwasher, oven, range and built in microwave
- Fridge, including the ice maker
- Washer and dryer
- Up to $250 for permits and code upgrades
A Claims Desk on Broadway, Not a Call Center
When your AC quits in July, Linda picks up. She knows the repair companies by name, and she calls you back the same day with who is coming and when.
We started in 2009 with one family's rental houses. Now we cover homes from Lindale to Jacksonville, and every claim still gets decided in Tyler.
From Tyler Homeowners Who Filed a Claim
AC died on a Saturday in August. Linda had a tech out Monday morning and I paid the $85 and nothing else.
Carla M., Tyler
They told me straight up the water heater was leaking before we bought the plan, so it was not covered. Honest, and they refunded me.
Dean P., Whitehouse
Our agent added it at closing. The dishwasher went out six weeks later and it was handled in two days.
Ana and Luis G., Lindale
Sample reviews written for this demo. Your site shows your real Google reviews, word for word.
We cover homes in Tyler, Whitehouse, Lindale, Bullard, Flint, Chandler, Jacksonville, Longview, Kilgore, Athens and Mineola.
Is a home warranty the same as homeowners insurance?
No. Homeowners insurance pays for sudden damage, like a hail storm, a fire or a tree through the roof. A home warranty is a service contract that pays to repair or replace covered systems and appliances that wear out. Most people in Tyler have both.
When does my coverage start?
If you buy a plan on your own, coverage starts 30 days after we get your first payment. If it is part of a home sale, it starts the day the sale closes. Anything broken before your start date is not covered.
Can I pick my own repair company?
Usually we send one of the local companies we work with, so we can pay them directly. If none can come within 48 hours, we can approve your own licensed company. Call us first so the claim is on file.
What if I want to cancel?
In the first 30 days you get a full refund. After that you get back the unused months, less a $50 fee and any claims we paid. You can cancel by phone or in writing.
I got a letter saying my home warranty is expiring. Is that you?
Only if it has our name, our Tyler address and your contract number on it. We never robocall. If you are not sure, hang up and call the number on your own contract.
The Parts Most Companies Print Small
- This is a service contract. It is not homeowners insurance and it is not a maker's warranty.
- What we pay for depends on your contract. Read the limits and exclusions on pages two and three before you sign.
- Prices, fees and limits on this page are samples. Your contract shows the real ones.
- A repair can be denied if the problem started before coverage or came from missing upkeep.
- We choose repair or replace. A replacement matches what you had in size and features, not brand or color.
- You can cancel at any time. The first 30 days are a full refund.
Read the Contract Before You Pay a Dime
We email you the full sample contract. No card needed.