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Setup Guide

How to Add Your Business to BBB

A nonprofit network that publishes business profiles, customer reviews and complaints, with an optional paid Accreditation.

7 steps, checked November 5, 2026.

BBB in Short

Best ForBuilding trust with local customers
CostClaiming a BBB Business Profile is free. Accreditation is a separate paid option with annual dues, and the fee was not shown on the pages read.
AccountA BBB account tied to an email address you gave BBB
How It Checks YouNot stated on the pages read
Time to Go LiveAccreditation review takes a few days to a few weeks depending on your region. Time to publish a free profile was not stated.

What to Have Ready

  • Business legal name
  • Address and phone
  • Website
  • Email address for the account

Set Up Your Listing

  1. Go to the BBB Get Listed page.
  2. Use the Find, Near and Search fields to check whether your business already has a profile.
  3. If it does, choose the option to claim your business profile.
  4. If it does not, choose the option to submit a request to add a new BBB Business Profile.
  5. Sign in using the Sign in link at the top right of the page.
  6. Create the account with an email address you gave BBB, or ask your local BBB to create one for you.
  7. Edit your profile and respond to customers once you are in.

Sites move their buttons around. If a screen looks different, look for words like add, claim or list your business.

Tips for This Site

  • Check for an existing profile before you submit a new one.
  • A business that is not accredited can only manage basic contact information.
  • Accreditation needs six months in business and a B rating or better, and your local BBB handles the fee.
Start Here

Have Us Do It

Name, number and what you need. A real person reads it and replies, usually the same day.

Rather talk now? (562) 568-8305 Mon to Fri, 8am to 5pm Pacific

Rather Not Do It Yourself?

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