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Home/Blog/Case Study
📍 San Jacinto, California · Riverside County

Shop Desk. Built in Our Own Bays.

We couldn't find shop software that worked the way a mobile mechanic works. So Anthony built it inside Supercanic. Since September 2, 2026, the whole shop runs on it. This is what that looks like in real numbers.

Industry
Shop Software
Engagement
Built for our own shop
Live Since
September 2, 2026
Services
Software · Texting · Payments
The Shop Desk sign in page for independent auto shops
146
Paid invoices written in Shop Desk
102
Quotes approved by text
1h 43m
Median time to a yes
33
Businesses signed up

The Setup

Most shop software is built for a building. A front counter, a service writer, bays and a waiting room. A mobile mechanic has none of that. He has a truck, a phone and a customer standing in a driveway who wants to know what it costs right now.

Supercanic does both kinds of work. We tried the big shop programs. They were slow on a phone, they wanted the customer to come in to sign, and they charged per seat for people who never sit down.

So Anthony built Shop Desk himself, inside the Supercanic shop in San Jacinto. Every screen got tested on real jobs before anyone else saw it.

A Shop Desk job screen on a phone with the customer, vehicle, tech and next steps
A job in Shop Desk on a phone. This one uses demo data, so no real customer is shown.

The Switch

Supercanic moved its whole shop onto Shop Desk on September 2, 2026. We brought the history with us, 838 paid invoices going back to August 2025, so every returning customer already had a record on day one.

Since the switch, 146 paid invoices have been written in Shop Desk itself. No paper. No second system.

The Number That Changed the Most

The old way to get a yes on a quote was a phone call. Then a callback. Then a voicemail. Shop Desk texts the quote with a link, and the customer taps to approve.

Shop Desk at Supercanic · Sep 2 to Oct 17, 2026102 Quotes Approved by Text.
Paid invoices written in Shop Desk146
Quotes approved by text102
1h 43mMedian time to a yesFrom opening the job to the customer tapping approve.
33Businesses signed upSince September 2, 2026.
9Running real jobsMechanics, locksmiths, a garage door company and more.
Counts come from the Shop Desk database. The median time uses the 102 approved quotes in the Supercanic account.

102 customers approved their quote by text between September 3 and October 17. The median time from opening the job to the customer's yes was 1 hour and 43 minutes. On a mobile job, that's the difference between doing the work today and losing the customer to the next mechanic who calls back.

Other Shops Started Using It

We didn't build Shop Desk to sell it. But other owners saw it and asked. 33 businesses have signed up since September 2. 9 of them have already run real jobs through it. They're not all mechanics, either. Locksmiths, a garage door company and a private investigator run their work on it too.

That's an early number, and we're saying so. Most signups are still setting up. We'd rather show you 9 real shops than claim a thousand.

How We Got These Numbers

Every count comes from the Shop Desk database on October 18, 2026. Paid invoices are final invoices marked paid and created in Shop Desk on or after September 2, 2026, with training and voided jobs left out. The 838 earlier invoices were imported from Supercanic's old records. Signups exclude our test accounts. We publish totals only. No customer, and no other shop's numbers, appear on this page.

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The Real Takeaway

Software built by people who never turned a wrench feels like it. Shop Desk feels like a shop because it was built in one. Every feature had to survive a real Tuesday at Supercanic first.

Run a shop? See Shop Desk, start free at yourshopdesk.com, or read the Supercanic case study and the MechanicRank case study.

Common Questions

What is Shop Desk?

Shop Desk is shop software Anthony Limpert built inside the Supercanic shop. It handles quotes, customer approvals by text, scheduling, invoices, payments and texts in one place. There is a free plan.

Who uses Shop Desk?

Supercanic has run its whole shop on it since September 2, 2026. 33 businesses have signed up since then and 9 of them have run real jobs, including mobile mechanics, locksmiths and a garage door company.

How fast do customers approve a quote in Shop Desk?

For Supercanic, the median time from opening a job to the customer approving the quote by text is 1 hour 43 minutes, across 102 quotes approved between September 3 and October 17, 2026.

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